The Community Outreach Resource Efficiency (CORE) program was created in 2012 as a division of Indianapolis (Ind.) Emergency Medical Services (IEMS) in partnership with Eskenazi Health. Since then, CORE has grown, and now has a team of two community paramedics, six community health workers, an EMT and a social worker. By leveraging this diverse and effective combination of expertise, the team can work with individuals who experience a combination of complex medical and social needs.

CORE aims to increase self-management, reduce acute care utilization, and improve clinical outcomes. CORE works alongside healthcare providers, facilitating self-care through a focus on social determinants of health and access to care. The program supports individuals along with their families and caregivers in their everyday environment to navigate the fragmented healthcare system.