Created in 2010 thanks to a partnership between the City of Indianapolis and Health and Hospital Corporation, Indianapolis Emergency Medical Services (IEMS) is the largest provider of emergency pre-hospital medical care in Indiana, responding to more than 120,000 911 calls annually. Indianapolis EMS strives to provide the best pre-hospital medical services to the community through the endless pursuit of excellence in patient-centered care, education, efficiency, efficacy, safety and quality of service. Indianapolis EMS serves the community not only through emergency care, but also through unique outreach programs and educational opportunities.
Indianapolis EMS Facts and Accomplishments:
- Personnel recognized locally, statewide and nationally among the best EMS providers in the country, including the National Association of Emergency Medical Technicians and the American Heart Association
- Realized cost savings through efficiency, providing improved service through coordination between police, fire and EMS
- Developed and implemented groundbreaking programs in performance metrics, field training and provider development to ensure the highest quality of care possible
- Recognized as a 2021 Indianapolis Business Journal Health Care Hero for its response to the COVID-19 pandemic
- Created and implemented the State’s only civilian to EMT work and learn training program to develop new EMT talent.
- Developed partnerships with the Marion County Public Health Department, Overdose Lifeline, IMPD and other organizations leading Indiana’s response to the opioid epidemic.
- Partnered with Shepherd Community Center and Wheeler Mission to integrate community paramedicine efforts to help reduce the overuse of the 911 system.
- Collaborated with other public safety agencies to cover the 2012 Super Bowl festivities and provides coverage for many special events including:
o Indiana Pacers games and all events at Gainbridge Fieldhouse
o Indianapolis Colts games and all events at Lucas Oil Stadium
o Penrod Arts Fair
o Indianapolis 500
o OneAmerica 500 Festival Mini-Marathon and the IPL 500 Festival Parade
o Indiana State Fair
o All events at Clowes Memorial Hall
See our 2023 IEMS Fast Facts document here.